RKC Logistics, an Armstrong Transport Group agency led by owner Ryan Suydam, was founded in 2016 and has carved out a unique niche in the world of job-site deliveries.
TRANSPORTATION & LOGISTICS RKC Logistics, an Armstrong Transport Group agency led by owner Ryan Suydam, was founded in 2016 and has carved out a unique niche in the world of job-site deliveries. Specializing in freight headed to arenas, schools, churches, music venues, and major sports stadiums, Suydam and his team handle everything from bleacher seating and basketball apparatuses to flooring—and even tens of thousands of stadium cup holders. The work is complex, involving manufacturers, dealers, job-site teams, and tight installation schedules, all of which leave zero room for delivery surprises. Products used : Tive Solo 5G, Plus Platform Tier Despite the sophistication of the work, RKC Logistics operates with the humility and grit of a determined underdog. As Ryan Suydam puts it, “We’re a smaller operation always looking for ways to differentiate in a space full of 3PLs and independent agents.” This desire to stand apart—by providing better visibility, communication, and reliability—ultimately led him to Tive. Traditional tracking tools couldn’t keep up with customer demands. Cell-phone tracking frequently failed, carrier systems were often dropped mid-journey, and visibility gaps caused costly delays for job-site crews. For RKC, late or missed deliveries don’t just inconvenience customers, they have the potential to decimate project budgets. A single late truck can trigger surprise costs for labor, boom lift rentals, and overnight accommodations, adding to unplanned expenses. Tive didn’t just help RKC improve operations; the solution grew to become a powerful sales tool. That first cross- continent trial led directly to new business when a manufacturer saw the tracking and requested test devices for their own incoming shipment. “That’s the cool thing about Tive. It doesn’t just improve operations, it creates opportunities,” Suydam shared. Suydam has steadily expanded his use of Tive, sometimes absorbing the cost for some customers as he demonstrates the value. “Seeing it in action makes all the difference,” he said. “If you move high-value cargo, having complete visibility—from pickup to delivery—is a no-brainer.” For Suydam and his team, Tive has eliminated hours of manual tracking, check-ins, and weekend monitoring. Now, visibility isn't just a service: it's a strategic advantage that helps his small agency compete with much larger players. Looking ahead, Suydam views Tive as a key component of RKC Logistics’ growth trajectory. “It’s game-changing, and it sells itself,” he said simply. And in a business where every mile matters, confidence is everything. “The struggle for us has always been finding reliable tracking. I needed something that would put tracking in my control.” “Being able to track freight on rail is a complete game changer. If we see it’s running behind and we have a tight delivery, my customers don’t dispatch their labor crews unnecessarily, which has the potential to save thousands of dollars.” “I don’t know how we did it before solutions like Tive; we were shipping blind back then.” RYAN SUYDAM Founder & Job-Site Delivery Expert tive.com/customer-stories Peace of mind at every mile.