Hellmann Worldwide Logistics is one of the largest international logistics providers in the world. The company ships via trucks, rail, ocean, and air—but they had never used a tracker that worked across all four modes.
TRANSPORTATION & LOGISTICS Hellmann Worldwide Logistics is one of the largest international logistics providers in the world, with €3.5 billion in annual revenue and over 12,000 employees operating in 57 countries— and managing over 20 million shipments per year. Hellmann started using Tive in 2018, and currently uses the Solo 5G model as part of their “Smart Device” offering. Products used : Tive Solo 5G, Premium Platform Tier Hellmann ships via trucks, rail, ocean, and air—but they had never used a tracker that worked across all four modes. Previously, Hellmann had to buy specific trackers for different modes and configure them before the shipments started, and they couldn’t make adjustments once a shipment was in transit. “With those other trackers, we needed to know every detail of every shipment from the very beginning—and that isn’t always possible. We needed more flexibility, and Tive provides us with that,” says Jeanette Barcenas. Real-time alerts are also important when it comes to protecting their customers’ shipments: if a shipment strays outside of configured parameters—temperature, location, humidity, light, or shock—Hellman is immediately notified. Real-time alerts provide Hellman with the information they need to act fast, empowering them to stop excursions before they become real (and potentially expensive) problems. “Plus, we love the Tive platform. It is very user friendly.” No matter what they’re shipping, Hellmann relies on Tive to help them provide outstanding customer service. As an added benefit, the company recycles as many Tive trackers as possible via the Tive Green Program . They also use Tive’s 24/7 Monitoring managed services team to safeguard shipments for one of their pharmaceutical customers, for whom avoiding temperature excursions is critical. “Why do we use Tive? Because the tracker battery lasts longer, the trackers and platform are extremely flexible and simple to use.” “We had a truck available, and we attached the tracker to one of the containers on the truck, sent it off, and then tracked it on the platform. It worked perfectly from day one. We never looked back.” “What I love about Tive is that you get real-time shipment location and condition tracking—across all modes of transportation at the exact same price.” “We also use Tive devices for security reasons because the light alerts help make us aware of potential cargo theft incidents.” JEANETTE BARCENAS Smart Visibility Specialist at Hellmann tive.com/customer-stories Peace of mind at every mile.