Assistcargo Risk Management was founded more than 25 years ago, and possesses a deep understanding of both logistics risks and the operational particularities of each market.
Assistcargo Risk Management was founded more than 25 years ago, and possesses a deep understanding of both logistics risks and the operational particularities of each market. This experience enables the company to anticipate challenges and tailor their services to meet the needs of every client and country. Assistcargo had previously been relying on GPS tracking devices with limited 2G technology, and in 2021 they decided they needed a higher level of visibility—to help prevent cargo theft and deliver stronger security to their customers across Mexico. Products used : Tive Solo 5G & Tive Solo Lite, Enterprise Platform Tier By combining the shipment data in the Tive cloud platform with its own monitoring center, and one of the most robust security response models in Mexico, Assistcargo has built a highly proactive security operation. Real-time alerts, geofencing, and clearly-defined operational rules enable teams to quickly detect and respond to anomalies. “It’s not just about monitoring a device. It’s about defining routes, stops, and schedules, and knowing exactly what should happen during a trip,” Bravo explained. Tive’s real-time visibility recently played a critical role in a high- stakes recovery operation for Assistcargo in a complex theft scenario that involved signal jamming. “After initially losing signal due to a jammer, the tracker quickly started reporting again, and within 24 hours we located a warehouse containing stolen goods from multiple companies,” said Bravo. Assistcargo helped recover more than $600,000 USD worth of merchandise, and also supported authorities in dismantling a criminal operation—demonstrating once again the real-world impact of continuous tracking and data visibility. Assistcargo strengthened its active monitoring capabilities with the Tive devices, reducing risk and improving outcomes across every shipment. Adding Tive trackers to shipments has enabled Assistcargo deliver measurable value to its customers, particularly those shipping high-value goods such as appliances and textiles. “Tive has become a key technological tool that helps us support our clients when it comes to improving security and strengthening their logistics environment,” said Bravo. The result? Improved collaboration with clients, reduced operational workload, and fewer shipment losses—not to mention stronger, more resilient supply chains. Beyond security, Tive data is helping Assistcargo identify inefficiencies and improve handling processes across the supply chain. In temperature-sensitive industries such as seafood exports, this visibility is equally valuable because it helps teams pinpoint exactly when and where temperature deviations occur, protecting both product quality and market value. “Previously, we only had latitude and longitude. With Tive, we gained temperature, light, and humidity data, which gives us the information we need to make better decisions during transit, especially when it comes to logistics security.” “With Tive, we are able to measure impacts and identify how products are being handled, which enables us to improve how we work with operators to prevent damage.” “The combination of state-of-the-art tracking devices like Tive’s, together with Assistcargo’s robust monitoring and field response capabilities in Mexico, creates a powerful solution to strengthen the security of our clients’ supply chains.” “When something deviates, we can now intervene immediately.” CESAR BRAVO Chief Growth Officer, Assistcargo Mexico tive.com/customer-stories Peace of mind at every mile. TRANSPORTATION & LOGISTICS